You are in the middle of a treatment when the phone rings. Do you answer it, and leave the customer to wait in your salon? Or do you hope the calling customer tries again? With Salonized's online appointments system, you no longer have to make that choice.
Customers have an increasing need to take care of things online, at their own discretion. The issue of grabbing a phone during office hours sets the bar high, causing appointments to be postponed. A good online appointments system on your website or Facebook page looks professional and offers customers the opportunity to schedule an appointment with ease. Using the advanced online agenda you can also bring attention to a specific treatment. A nice spring deal is communicated through Facebook or a newsletter, and you can have customers book this directly through a special link.
Using an online appointments system is not just pleasant for the customer. It gives you the opportunity to do what you love, instead of dealing with the administration. You can see the daily schedule at a glance. Using the conveniently coloured labels, structuring the day is a piece of cake. Not in the salon for a day? No problem! The online appointments system is optimised for mobile use, so you have the option of viewing and managing your schedule, everywhere and always.
Forgetting an appointment can happen, but is a waste of time for you as an owner. Using the automated appointment reminders, no-shows are a thing of the past. Is a customer unavailable after all? Because customers can cancel online, you, and other customers, can clearly see that you've got time, and the gap in the schedule can be filled. Appointments will be planned as smart as possible by the software program, based on your wishes.
By using online appointments software, you’ll see that there is more untapped potential in your salon than you'd think possible. Customers will find their way to your salon with ease, and your days will be planned efficiently without you having to worry. This means that you’ll have your hands free to do that which inspired you to start a salon: sit your customers down in a chair, and have them enjoy an impeccable service. Can't wait to experience the help of this virtual assistant? Try Salonized salon software now, for free!
